Payment Policy
Welcome to yqhkfrc.com! We are committed to providing a safe and convenient shopping experience for UK consumers. Our payment policy outlines payment methods, payment security, and handling of exceptions. Please read it carefully before shopping.
We support the following secure and convenient payment methods to meet the diverse payment needs of our customers:
VISA, MasterCard, American Express, PayPal, Klarna
II. Payment Process and Confirmation
Payment Process: On the yqhkfrc.com website, select your preferred payment method, add items to your cart, and proceed to checkout. Select your payment method, enter the necessary information as prompted, and submit your payment instruction.
Payment Confirmation: After successful payment, you will receive a confirmation email containing order details. If you have not received a confirmation email, you can log in to uk.expooid and check the order status in "My Orders".
III. Payment Security
Encryption Technology: We use SSL encryption technology to encrypt all information transmitted during the payment process (such as credit card numbers, names, addresses, etc.). Our payment system is PCI DSS certified, supports 3D security authentication, and does not store any sensitive credit card information to prevent information leakage and ensure payment security.
Compliance Operations: We strictly adhere to the UK Payment Card Industry Data Security Standard (PCI DSS) and undergo regular security audits to ensure our payment system meets industry security requirements.
IV. Payment Currency
• All transactions are settled in British pounds.
• Credit card fees will be converted to your local currency based on the current exchange rate.
V. Handling Payment Anomalies
If you encounter payment problems, please try the following solutions: Check if your bank card supports international payments; check if the payment amount exceeds your bank card limit; try other payment methods; contact your issuing bank to inquire about the payment status.
You can also check your network connection and ensure your payment information is entered correctly, then try paying again.
If the problem persists, you can contact us through the following methods:
Email: Please send an email to service@mail.yqhkfrc.com, describing the payment anomaly in detail. Online Customer Service: Log in to the yqhkfrc.com website and click the online customer service icon in the lower right corner to communicate with us in real time. Duplicate Charges: If you find you have been charged twice, please don't worry, contact us immediately. We will verify the situation and refund you as soon as possible after confirming the duplicate charge.
VI. Policy Updates
We reserve the right to update this payment policy at any time based on business development and market changes. The updated policy will be published on the yqhkfrc.com website and will take effect from the date of publication. Please check this policy regularly for the latest regulations.
We hope the above information helps you complete your payment smoothly. If you have any questions, please feel free to contact us. Our 24-hour customer service team is dedicated to serving you!